Privacy Policy for Thames Street LLC

Effective Date: May 1, 2025

Introduction

This privacy policy applies to all Thames Street LLC platforms and any other related features, contents, applications, or websites we, Thames Street LLC (“Thames Street,” “Thames Strategy,” “we,” “us”), may offer from time to time (collectively, the “services”). We are committed to protecting your privacy. This privacy policy explains Thames Street’s information practices, including:

  1. What information we may collect through the services and how we collect it.

  2. How we use the information we collect.

  3. How we may share collected information.

  4. What choices you have as to how we collect and use information.

This privacy policy is incorporated by reference into the Thames Street LLC terms of use found at https://www.thamesstrategy.com/terms-services. We encourage you to review both documents carefully when using the services. By creating an account or accessing or using the services, you agree to this privacy policy and the terms of use. If you do not agree with any terms or conditions of this privacy policy or the terms of use, you must not create an account and must immediately cease your use of the services. By accessing the services, you agree to this privacy policy. This policy may change from time to time (see Changes to This Privacy Policy). Your continued use of our services after we make changes is considered an acceptance of those changes, so please check the policy periodically for updates. If you have any questions about our privacy practices, please refer to the end of this privacy policy for information on how to contact us.

  1. Information We Collect and Data Flow. We collect several types of information from and about users of our platform, including:

    1. Chat Messages: Collected when the user sends messages to the AI.

    2. Prompts, AI Settings, Integrations: Users can create a custom prompt for each specific agent/client.

    3. User Preferences: Includes settings like colors, sizes, font size, links, and animations to improve user experience.

    4. Training Data: Includes uploaded documents (DOC, TXT, PDF, etc.) and connected online data sources (e.g., scraped website data, Notion, Google Drive).

    5. Usage Data: Information about your IP Address, the equipment you use to access our platform, and usage details.

  2. How We Collect Information. We collect information directly from you when you provide it to the chatbot. 

  3. How We Use Your Information. We use the information we collect to:

    1. Provide and maintain our services.

    2. Improve and optimize our platform.

    3. Analyze usage to enhance user experience.

  4. Disclosure of Your Information. We may disclose aggregated information about our users and information that does not identify any individual without restriction. We may disclose personal information that we collect or you provide as described in this Policy:

    1. To our subsidiaries and affiliates.

    2. To contractors, service providers, and other third parties we use to support our business.

    3. To comply with any court order, law, or legal process, including responding to any government or regulatory request.

  5. Thames Strategy Platform Security Details At Thames Street LLC. We prioritize the safety and confidentiality of your data. Here are the key security measures we implement to ensure a robust and secure platform:

    1. Secure Hosting: Our platform is hosted securely on DigitalOcean, a trusted provider known for its advanced infrastructure and stringent security protocols.

    2. Two-Factor Authentication (2FA): To enhance account login security, we enforce the use of two-factor authentication (2FA), adding an extra layer of protection against unauthorized access.

    3. Cloudflare Protection: We leverage Cloudflare services to protect our platform against DDoS attacks and ensure secure data transmission.

    4. 256-Bit Encrypted Database: Our database is secured with 256-bit encryption, providing a high level of security for stored data.

    5. GDPR-Compliant Data Management: Conversation data is managed in full compliance with the General Data Protection Regulation (GDPR), reflecting our commitment to data privacy and user rights.

    6. Secure API Connections: Specific query data is passed to OpenAI via secure API connections, maintaining the highest level of security during data transmission.

  6. Your Data Rights Depending on your jurisdiction. You may have certain rights regarding your personal data, including the right to access, correct, delete, or object to the processing of your personal information.

  7. Data Retention. We retain your personal information only for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, regulatory, or reporting requirements.

  8. Changes to This Privacy Policy. We may update this Policy from time to time. Any changes will be posted on this page with an updated effective date.

  9. Contact Us. If you have any questions about this Privacy Policy, please get in touch with us at jvm@thamesstrategy.com.

By using our services, you acknowledge that you have read and understood this Privacy Policy and consent to our use of your information as described herein.